These Terms and Conditions ("Terms") govern your participation as an independent service provider or delivery partner ("Partner") on the Handilii platform via the Partner mobile application (the "Vendor App"), operated in connection with handilii.com. By registering as a Partner, you agree to be bound by these Terms.
You acknowledge and agree that you are an independent contractor and not an employee, agent, or representative of Handilii. Nothing in these Terms creates an employer-employee relationship, partnership, or joint venture between you and Handilii. You are solely responsible for how you perform the services you offer, including compliance with applicable local laws and licensing requirements for your trade or vehicle operation.
Access to receive job requests requires payment of an annual platform activation fee (currently ₹599 per year, subject to change with prior notice). This fee grants you access to the job-matching features of the platform for the subscription period. The fee is non-refundable except where required by law.
Handilii does not collect or process payment for the services you perform. You are paid directly by the User through cash, UPI, or another method agreed upon between you and the User, outside the app. Any amount you enter into the app after job completion is for your own record-keeping and platform analytics only, and does not constitute a transaction with Handilii. Handilii does not guarantee, escrow, or have any liability for amounts owed to you by Users.
By marking yourself "Online", you consent to periodic location tracking so that nearby Users can discover your availability. You may go "Offline" at any time to stop appearing in search results, though your last known location may be briefly retained for service-quality purposes.
Users may rate completed jobs. Handilii may use ratings, completion rates, and other performance metrics to determine your visibility on the platform and, in cases of consistently poor performance or verified misconduct, to suspend or terminate your account.
Handilii provides the Vendor App and platform on an "as is" and "as available" basis. To the maximum extent permitted by law, Handilii shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including loss of earnings, disputes with Users, or issues arising from items transported during delivery jobs.
You agree to indemnify and hold Handilii harmless from any claims, damages, or liabilities arising from your performance of services, your conduct toward Users, or your violation of applicable law or these Terms.
Handilii reserves the right to suspend or deactivate your Partner account at its discretion, including for failed verification, expired or fraudulent documents, repeated user complaints, non-payment of the activation fee, or violation of these Terms. You may also deactivate your account at any time by contacting support.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
We may revise these Terms from time to time, including the platform activation fee. Continued use of the Vendor App after changes are posted constitutes your acceptance of the revised Terms.
For questions about these Terms, contact us at support@handilii.com or visit handilii.com.